1. Trading Name

Shield Autocare is a trading name of Not Just Any Van Limited, an e-commerce business specializing in home, leisure, vehicle accessories and van conversion products.

Company Details:

  • Trading Name: Shield Autocare
  • Company Name: Not Just Any Van Limited
  • Registered Address: Buck House, 1 Buck St, Bradford BD3 9QP
  • Website: https://shieldautocare.com

If you have any questions about this policy or wish to exercise your data protection rights, contact us at:

  • Email: orders [at] shieldautocare.com
  • Phone: 0113 242 4180

2. Legal Basis for Processing

Under UK data protection law, we must have a legal basis for processing your personal data. We rely on the following legal bases:

  • Contract Performance: To process orders, provide customer support, and fulfill our obligations to you
  • Legitimate Interest: To improve our website, analyse usage patterns, prevent fraud, and maintain our business records
  • Consent: To send marketing emails and newsletters (you can withdraw this consent at any time)
  • Legal Obligation: To retain records for tax and accounting purposes as required by law

3. Enhanced Cookies and Tracking Section

We use cookies and similar technologies to enhance your experience on our website. These include:

Essential Cookies: Required for basic site functionality (shopping cart, checkout process) Analytics Cookies: Google Analytics and Google Tag Manager to understand how visitors use our site Marketing Cookies: To measure the effectiveness of our advertising campaigns and track conversions

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

For more information about Google’s privacy practices, visit: https://policies.google.com/privacy

4. International Data Transfers

Some of our third-party service providers may process your data outside the UK/EU, including:

  • Google (Analytics and Tag Manager) – with appropriate safeguards under Google’s data processing terms
  • Mailchimp – protected by standard contractual clauses and adequacy decisions

We ensure all international transfers have appropriate safeguards in place to protect your data.

5. Children’s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately so we can delete it.

6. Automated Decision Making

We do not use automated decision-making or profiling that would significantly affect you. Any automated processes we use (such as fraud detection systems) are designed to protect you and our business, and you can contact us if you have concerns about any automated processing.

7. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach, as required by law. We will also notify the relevant supervisory authority.

8. Third-Party Links

Our website may contain links to other websites, including social media platforms and partner sites. This privacy policy only applies to our website. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.

9. Product Reviews

We use Judge.me to collect and display product reviews. When you leave a review, your name and review content may be publicly displayed on our website. Judge.me processes this data according to their own privacy policy, which you can view at: https://judge.me/privacy

10. Updated Data Retention Section

We retain your data for as long as necessary to fulfill the purposes outlined in this policy:

  • Order and account records: 6 years for legal and accounting purposes
  • Marketing and newsletter data: Retained indefinitely unless you unsubscribe or request deletion
  • Website analytics data: Retained according to Google Analytics settings (typically 26 months)
  • Product reviews: Retained indefinitely unless you request removal
  • Contact form enquiries: Retained for 3 years unless you request earlier deletion

11. Your Rights – Enhanced Section

Under UK data protection laws (UK GDPR), you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of incorrect or incomplete data
  • Erasure: Request deletion of your data (where legally permissible)
  • Restrict Processing: Request that we limit how we use your data
  • Data Portability: Request a copy of your data in a structured format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, email us at: orders [at] shieldautocare.com

We will respond to your request within one month. If you’re not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at: https://ico.org.uk/make-a-complaint/

12. Contact for Data Protection Matters

For all data protection enquiries, requests, or complaints, please contact us at:

    • Email: orders [at] shieldautocare.com
  • Post: Data Protection, Shield Autocare, Buck House, 1 Buck St, Bradford BD3 9QP