Terms & Conditions

Effective Date: 18/12/2024

Welcome to Shield Autocare (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Company Information

• Business Name: Shield Autocare
• Registered Address: Buck House, 1 Buck St, BD3 9QP
• Contact Number: 0113 242 4180
• Email Address: sales@shieldautocare.co

2. Products and Services

Shield Autocare specializes in selling the following vehicle accessories:

• Car covers
• Car mats
• Car accessories
• Rubber flooring
• Vehicle carpet lining
• Travel fridge freezers
• Wheel trims
• Adhesive cans
• Campervan windows

All products are subject to availability. We reserve the right to modify or discontinue any product at our sole discretion.

3. Payments

• We accept credit/debit cards as payment methods.
• Payment must be made in full before the dispatch of goods.
• All transactions are conducted in Great British Pounds (£).

4. Shipping and Delivery

Standard Delivery:

• Orders are delivered within 3-5 business days (excluding weekends and bank holidays).

Next Day Delivery:

• Available for orders placed before 1 PM Monday-Friday at a cost of £7.99.

We aim to meet the stated delivery times but are not responsible for delays caused by unforeseen circumstances.

5. Returns and Refunds

Your Right to Cancel:

• You must notify us within 14 days of receiving your order if you wish to cancel.
• The items must be returned to us within 14 days after notifying us of your intent to cancel.

Conditions for Returns:

• Items must be returned in their original packaging (e.g., boxed goods, garments, gift items).
• The goods must be undamaged upon return.
• You are responsible for the cost and risk of returning the items to us.

Refunds:

• Refunds will be processed within 14 days of receiving the returned goods.
• Refunds will be issued using the original payment method. If this is not possible, we will issue a cheque to the address on the order.
• Original postage costs will be deducted from the refund amount.

Failure to Take Reasonable Care:

• If goods are returned in a damaged or used state due to negligence, we reserve the right to refuse a refund and return the goods to you at your expense.

6. User Accounts

• Users are required to create an account when checking out on our store.
• It is the user’s responsibility to keep login details secure.
• We are not liable for any unauthorized account access resulting from your failure to safeguard login credentials.

7. Intellectual Property

• All images, written content, and other materials on our website are owned by Shield Autocare.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Liability and Disclaimers

• Shield Autocare is not liable for any misuse of products purchased from us.
• Our liability for any claim is limited to the value of the goods purchased.
• Nothing in these Terms affects your statutory rights as a consumer under UK law.

9. Privacy and Data Protection

• We handle your personal information in compliance with GDPR. For more information, please refer to our Privacy Policy.

10. Changes to Terms

• Shield Autocare reserves the right to update these Terms at any time. Changes will be effective upon posting on our website. Continued use of the website constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For any queries, please contact us at:

• Email: sales@shieldautocare.com